When you are on a call with a customer and the line drops, or you have finished the call and want to quickly call them back dialling *69 will redial the number that last called you. You also have the option of having the number read back to you first ...
How about using an Auto Attendant to play your greeting, redirect to a Call Queue below on a single number. Log into your Account. Select Switchboard. Select Your Number. Select Inbound. Select Call Queuing. Select agents to be connected to call. ...
By using call transfer you can easily transfer your current caller to another person. Dial #0 for an attended transfer – this is where you can announce the caller and retrieve the call if it is unanswered. Dial ## for a blind transfer – where the ...
Call park is a feature that allows a person to put a call on hold to a ‘parking bay’ continuing the conversation from any other telephone within the company or specified groups within your company (eg sales, finance, etc). Our parking supports ...
Problems with your VoIP connection will often take the form of degraded audio quality, including choppy, spliced, and inaudible call segments. Some disruptions are so serious that calls will drop altogether. These issues can damage important calls ...