Auto Attendant to a Call Queue
This solution links the main office number to an Auto Attendant, which links to a Call Queue following completion of the Auto Attendant greeting. To do this you will require at least three numbers. Step 1: Main office number: Log into your account. ...
Call park is a feature that allows a person to put a call on hold to a ‘parking bay’ continuing the conversation from any other telephone within the company or specified groups within your company (eg sales, finance, etc). Our parking supports ...
When you are on a call with a customer and the line drops, or you have finished the call and want to quickly call them back dialling *69 will redial the number that last called you. You also have the option of having the number read back to you first ...
How about using an Auto Attendant to play your greeting, redirect to a Call Queue below on a single number. Log into your Account. Select Switchboard. Select Your Number. Select Inbound. Select Call Queuing. Select agents to be connected to call. ...
The call pickup service allows you to remotely pick up an incoming call to another phone in your group or on your account. Call Pickup Functions 88 – Group Pickup. This will pick up the latest incoming call to any of the phones in your group. 89 – ...