Most organizations shape the way they handle incoming calls to match their hours of operations. In your account you can define time schedules for; Simultaneous Ring, Call Forwarding, and Queuing by customizing one the following time schedule types:
- Work hours
- Available Hours
- User Defined Hours
- Log into your account.
- Select Switchboard.
- Select your number.
- Select Preferences.
- Select Time Schedules.
- Select days and fill in hours for; Work hours, Available hours and User Defined Hours.
- Click Save settings to update.
Note: Chosen times must be set in 24 hour format; hours and minutes must be separated by a colon.